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QuestionPro Case Studies

Download our survey and data intelligence case studies. Leading businesses, academic institutions, and market researchers rely on QuestionPro to get the answers they need.

Case Studies | NISA



The National Independence Soccer Association (NISA), created a VoC program to engage with the audience and collected feedback through NPS+ surveys to enhance the fan experience across all touchpoints.

Case Studies | Kleen-Tech



Kleen-Tech uses the NPS question on inline email surveys to increase click and response rate by customers, gaining instant feedback and driving action.

Case Studies | LegalShield



LegalShield used QuestionPro CX to collect customer feedback at various touchpoints and gather insights on how to improve their experience.

Case Studies | Madhi Foundation


Madhi Foundation

The non-profit organization supports public education systems to collect data from parents, teachers, and administrative officials to track progress on student learning outcomes and conduct in-depth analysis on their programs.

Case Studies | Arcelik

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Arcelik partnered with QuestionPro to build a unified, consistent, and actionable customer feedback channel. Their goal was to identify gaps in their customer experience and improve their respective offerings.

Case Studies | Northern Beaches Council


Northern Beaches Council

The Northern Beaches Council is working to bring in a new era for more than 250,000 Northern Beaches residents.

Case Studies | Energizer Holdings


Energizer Holdings, Inc.

The power solutions provider launches an online community portal for customer and prospect insights collection in a multi-competitor market with extremely low brand loyalty.

Case Studies | CSIRO


Commonwealth Scientific and Industrial Research Organisation - CSIRO

Voconiq’s Local Voices project within CSIRO switched to QuestionPro Offline Surveys to save time and effort on their project.

Case Studies | MCCA


Massachusetts Convention Center Authority

How MCCA is putting health and safety of employees and visitors first with the contactless health screens.

Case Studies | University of Tennessee, Knoxville


University of Tennessee, Knoxville

The Office of IT at University of Tennessee Knowxville chose to switch from Qualtrics to QuestionPro after a detailed feasibility research.

Case Studies | Dusseldorf Marketing


Dusseldorf Marketing

Learn how Dusseldorf used online surveys for customer experience management, event surveys and panel studies.

Case Studies | National Health Insurance Bahamas


National Health Insurance Bahamas

Learn how online surveys helped NHI Bahamas to collect data and improve healthcare facilities.

Case Studies | BMW



Learn how the BMW Group conducts online studies using QuestionPro to obtain decision-relevant information more quickly.

Case Studies | American Cancer Society


American Cancer Society Case Study

Learn how QuestionPro is helping the American Cancer Society 'save lives - one survey at a time'.

Case Studies | Field Museum


Field Museum Case Study

Conduct culture assessment in order to understand employee sentiment, work culture, and how to improve it further.

Case Studies | Emergency Nurses Association (ENA)


Emergency Nurses Association (ENA) Case Study

QuestionPro helped ENA conduct an annual culture survey and analysis, identify those workplace behaviors which were driving success and those which were inhibiting it.

Case Studies | Dubai Airports


Dubai Airports Case Study

QuestionPro’s dynamic and versatile survey platform helps Dubai Airports with market research and efficient Customer Experience (CX) management.

Case Studies | Thales

enterprise feedback management

Thales Case Study

Custom enterprise survey software for Thales to collect feedback at the point of experience and help their airline customers close feedback loop and improve service delivery quickly.

Case Studies | NHLBI


National Heart Lung and Blood Institute Case Study

Survey Software Solutions for The National Heart, Lung, and Blood Institute to improve the customer service and business processes.

Case Studies | Potbelly Sandwich Shop

Potbelly Sandwich Shop

Potbelly Sandwiches Case Study

QuestionPro Communities Panel Management Services for Potbelly, share customer feedback, get rewards with advanced integration capabilities.

Case Studies | Zynga


Zynga Case Study

Survey software solutions and conjoint analysis to improve customer intelligence for Zynga's online games such as Farmville and Mafia Wars.

Case Studies | Gannett


Gannett Case Study

QuestionPro Communities joined hands with Gannett to provide them with a comprehensive solution that allowed Gannett to innovate and expand their research internally.

Case Studies | Roku


Roku Case Study

Providing entertainment survey software solutions for Roku, allowing the company to make informed business decisions with complex analyses and reporting.

Case Studies | Rosetta Stone

Rosetta Stone

Rosetta Stone Case Study

Providing Rosetta Stone a cost-effective hosted survey solution to meet their research needs enabling them to evaluate, and conduct a wide range of surveys.

Case Studies | Safeway


Safeway Case Study

Providing customer satisfaction survey solutions for, analyzing satisfaction among users of its online home delivery service.

Case Studies | The Martin Agency

The Martin Agency

The Martin Agency Case Study

Quantitative Consumer Insights Solutions for The Martin Agency, providing data collection to understand travel tendencies of vacation travelers.

Case Studies | UCSF


UCSF Case Study

Survey Software solutions for University Research Studies for UCSF Department of Urology, facilitating a smooth operation of survey solutions.

Case Studies | Google


Google Case Study

Market Intelligence Solutions for Google, by capturing market intelligence data across multiple geographical locations.

Case Studies | First American

First American

First American Financial Case Study

Automated Customer Feedback Solutions through which the engine distributes feedback surveys to the customers for First American Financial Corporation.

Case Studies | eTownPanel


eTown panel Case Study

Integrated Panel Management Solutions at eTown Solar Panels for recruiting panel members and conducting online research.

Case Studies | Kohler


Kohler Case Study

Survey Software Solutions for Kohler, system integration to track and gauge customer satisfaction.

Case Studies | Digital Hands

Digital Hands

Digital Hands Case Study

Customer Satisfaction Survey Integration with at Digital Hands, to create customized alerts for notification of low satisfaction scores.

Case Studies | US Bank

US Bank

US Bank Case Study

Enterprise Survey Solutions for US Bank. Customer service feedback, and analyze customer experience.

Case Studies | Adecco


Adecco Case Study

Recruiting Survey Software Solutions for Adecco tracking responses from multiple continents, employees, and covers 15 different languages.

Case Studies | Career Builder

Career Builder

CareerBuilder Case Study

QuestionPro Applicant Experience Survey Solutions for Career Builder, resulting in a 75% increase in the intelligence revenue.

Case Studies | Dubai Parks and Resorts


Dubai Parks and Resorts Case Study

How Dubai Parks and Resorts reduced their research cost by 75% and increased survey responses by 7% with QuestionPro.