Media Library - How to upload images and files

The media library is a repository of uploaded images, documents and any other media files that can be accessed and used anywhere across the QuestionPro platform.

To upload images or files go to:

• Login » Survey » Edit
• Under the Edit tab, click on Media Library
• You can select a folder to upload your image to or also add a new folder

Once you have selected or created a folder, you can click to add or drag and drop files anywhere on page. The files will be uploaded and can now be used across the platform.

Click here to learn more about encrypted media URLs.

* Shared across all users within the organization.

100MB. We allow files up to 100MB in size. For larger files, you can upload them on any external platform like google drive, dropbox, etc and use the public link for the file on your surveys if needed. Smaller the file size, faster it will load!

You can add an image on your survey questions or answer options. Click on the text and you can click on the image icon.

On the popup, you can either upload a new image or select from an image from your media library.

Image will be added to your survey question or answer option as selected.

Image/file options can be accessed by clicking on the more (vertical ellipsis) icon. Following options are available:

• View Details: This will open the image preview with all file details.
• Get Link: Click on the get link option and the image/file URL will be copied to clipboard.
• Get HTML: Clicking on get html will copy the HTML for the image/file to clipboard. You can use this on the email invitation or on the survey to display or link files.
• Set as Logo: Click on this option to use the image as logo for the survey.
• Rename: Use this option to rename the file.
• Download: Download the file by clicking on this option.
• Delete: Delete the file.

Yes. Under Media Library, make sure you are in the list view.

• Select the files you wish to move and click on the Move option.
• Select the folder where you want to move the files.

Yes. You can share your folder with anyone within your organization.

• Click on the Share Folder option for the folder.
• On the popup, you can select who you want to share with
• Only specific users or teams, or
• Everyone within your organization
• Save your sharing preferences

Common files folder is a system folder which is shared by default with the entire organization. All files added to this folder will be shared with everyone by default.

All users can add files to this folder, however, only the organization admin can delete files from this folder.

Organization admins can disable the common files folder by switching off the toggle for share with everyone.

To manage folders, you can click on the kebab (three vertical dots) menu to access options for the folder.

• Rename: Rename the folder
• Delete: Delete the folder
• Set as default: Set the folder as the default folder. This will open the set folder whenever you access the media library or when adding/uploading images.

If the file is moved to a shared folder, the file cannot be deleted. Please move it out of a shared folder and then you can delete the file. Or you can ask your organization admin to delete files.

You will not be able to delete files added by other users. Please ask the organization admin or the user who uploaded the file to delete it.